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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Louis Moscovitz

March 28, 2025

5  out of  5
rating by Louis Moscovitz
"Exceptional staff & fabulous service. I have been a client for 40 years and Dino LOIACONO State Farm lincolnwood office is #1."
We responded:
"Louis you are too kind! We miss seeing you in our office since your recent move, but we do love hearing from you and are so appreciative of your kind words regarding our efforts to provide an exceptional customer experience. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Lillo Lucido

March 28, 2025

5  out of  5
rating by Lillo Lucido
"Dino was exceptional with me about a new policy. Very helpful, kind and knowledgeable. He made the transaction seamless"
We responded:
"Lillo my team and I are so happy to welcome you and your wife to our Dino Loiacono State Farm Family. We are humbled by the referral from your nephew, Giovanni. We will work hard to warrant his faith in us and provide the same exceptional customer experience we provide for all of our auto, home, business insurance, life, disability and so many other customers. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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milenko miljevic

March 26, 2025

5  out of  5
rating by milenko miljevic
"Very nice person, treating me with respect every time I call him. Always being prompt in responding phone calls and having time to explain any issue regarding claims or any other matter regarding the insurance policy."
We responded:
"Hello Mikey. Thank you for your kind words and for being a loyal and valued customer of the Dino Loiacono State Farm Insurance Family! Our team and I love working with you on your personal and business needs. We are proud to strive for exceptional service on all of our many policy offerings such as auto, home, renters, life, business insurance and so much more. We appreciate you taking the time to share your kind words with everyone. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Sumit Chawla

March 1, 2025

5  out of  5
rating by Sumit Chawla
"Dino is a wonderful agent! He helped me get the insurance coverage I needed when time was of the essence. I highly recommend him!"
We responded:
"Thank you for the wonderful words, Sumit. My team and I take great pride in our work and if that means working late or on our days off to assist someone in need, we are happy to do so. I am glad I was able to assist you yesterday with your insurance needs and I look forward to my team and I assisting you with your insurance needs many years into the future! - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Kaif39 Shah

February 28, 2025

1  out of  5
rating by Kaif39 Shah
"This place is permanently closed but they still have state farm sign board on thier business. Which is totally misunderstanding to the people & waste of time & gas."
We responded:
"Hello Kaif - I'm sorry to hear that we missed you yesterday; however, we are open every weekday and working with our wonderful customers as well as new customers for quotes on auto, home, renters, business insurance, and so much more. Occasionally, we may be out to lunch and closed for a short period, but we always return. In fact, yesterday we were there until 8:00pm when I left and locked up. Please call us back after 9am at 847-674-3800 on Monday if you would like to schedule a time for you and me to meet. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Michele Gonzalez

February 3, 2025

5  out of  5
rating by Michele Gonzalez
"Very Helpful, Reliable, Informative and Excellent Customer Services."
We responded:
"Michele thank you for this 5-star review and the nice words. We strive to provide exceptional service and so very pleased when people like you acknowledge our dedication to our customers and that goal. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Tomislav S. Mitic

January 28, 2025

5  out of  5
rating by Tomislav S. Mitic
"Gave my great quotes on home and auto, explained the insurance quote, made it easy to sign up on the suggested day I wanted. A+"
We responded:
"Hello Tomislav - We are so glad to hear that you had a top notch experience at the Dino Loiacono State Farm. We pride ourselves on being very professional and responsive to the needs of our customers for auto insurance, home insurance, life insurance and so many more, including business insurance. Thank you for your kind words. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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NING KANG

January 17, 2025

5  out of  5
rating by NING KANG
"I chose StateFarm as my go-to insurer for both car and property. Daisy is my agent who is trustworthy and very responsive. She is spot-on when answering my questions and I highly recommend their services."
We responded:
"Ning thank you for your great review. We agree that Daisy is a quite a gem! She will be very glad to hear that she exceeded your expectations. Our team at the Dino Loiacono State Farm strives to provide exceptional service to everyone we deal with during our day, so thank you again for letting us know we left you very happy. I look forward to getting to know you better in the near future. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Melodie Leong

January 17, 2025

5  out of  5
rating by Melodie Leong
"Always responsive. Easy to work with."
We responded:
"Melodie we are so grateful for your kind words. Thanks for sharing your review with us and the community!"
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Cheryl Optie

January 17, 2025

5  out of  5
rating by Cheryl Optie
"I have had State Farm for years and always found Dino & Daisy to be extremely helpful. To me insurance can be confusing at times and they explain things so I know exactly what I am getting. Keep up the great work!!!"
We responded:
"Cheryl you are so right, insurance can be confusing and our team takes great pride in explaining why it's so important and how to best protect you against the risks of everyday life. We take pride in our State Farm customer service for the many different insurance coverages we offer such as auto, home, life, business insurance and so many more. Thank you for acknowledging our team and our efforts! Dino Loiacono"
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andreakia junearick

October 3, 2024

5  out of  5
rating by andreakia junearick
"I recently had the pleasure of working with Daisy Cardenas and Arrafi . The level of service I received was outstanding. If you are looking for knowledgeable , dedicated agents, I highly recommend Arrafi and Daisy!"
We responded:
"Hi Andreakia - we are so glad to hear about your wonderful experience with ArRafi and Daisy! Our team takes pride in providing exceptional service to our Dino Loiacono State Farm family of customers. We are glad to offer so many different options to assist people with their insurance needs such as auto insurance, life insurance, renters and so many more. We greatly appreciate you taking the time to give us such a wonderful review. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Samuel Clemens

September 3, 2024

5  out of  5
rating by Samuel Clemens
"Dino was a great help in getting my insurance set up! He thoroughly laid out the different options for insurance plans, for car, renter's, and life as well as what was included with each type of plan. Would highly recommend him for any insurance needs!"
We responded:
"Thank you Samuel for the kind words. It is important for us to carefully explain the many options State Farm offers to our customers, such as renters insurance, life insurance, business insurance, and many more. We are so glad to have you as a part of the Dino Loiacono State Farm family! - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Rajath Aradhya

August 23, 2024

5  out of  5
rating by Rajath Aradhya
"I spoke to Daisy for my Auto and renters insurance. She was great. She had answers for every question I had. Believe me I asked a lot. She customized how I wanted the policy to be. In the end she took care of everything. She knows about everything."
We responded:
"Hello Rajath. We couldn't agree more that Daisy is wonderful, professional, and extremely knowledgeable when it come to auto, home, life, renters, business and so many more of the insurance we offer here at the Dino Loiacono State Farm Team. We greatly appreciate you spending the time to share your great experience. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Omar Sofradzija

August 14, 2024

5  out of  5
rating by Omar Sofradzija
"Every time I've reached out to them, their team has been available, responsive, helpful, and personable. Did I mention they're affordable, too! Thanks for the help!"
We responded:
"Omar we are very glad to hear that you are pleased with our service and pricing. We work hard to put exceptional customer service as a top priority for our customers. Thank you for your business and kind words! - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL "
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laiq syed

July 25, 2024

5  out of  5
rating by laiq syed
"Good service. daisy is helpful"
We responded:
"Thank you Laiq for the great review and for the kind words about Daisy. She and our entire team take pride in offering exceptional customer service. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Ayesha Yousuf

July 18, 2024

5  out of  5
rating by Ayesha Yousuf
"I had a wonderful experience working with Dino who initially gave me my insurance quote and explained everything in detail. I then signed up with Daisy and finalized my policy with her. Daisy was very friendly and helpful throughout the process. I highly recommend!"
We responded:
"Hi Ayesha. We are both lucky to have had the opportunity to work with you! You and your family are wonderful people and we are so pleased to be able to assist you with your insurance needs. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Nicole Maimon

July 11, 2024

5  out of  5
rating by Nicole Maimon
"Office was very friendly and quick to provide information and get me onboarded which i greatly appreciated!"
We responded:
"Nicole we are very pleased to hear that you appreciate our timely and customer centric process. We take pride in doing things professionally and quickly for our customers. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Suzan

July 9, 2024

5  out of  5
rating by Suzan
"Superb customer service! Arrafi and Daisy always go above and beyond to find me the lowest rate for my car insurance. I will be recommending their services to my family and friends!"
We responded:
"Hello Suzan, we are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. I know Daisy will be as excited as we are for your wonderful review. Its customers like you that make our job wonderful! We look forward to serving you again."
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miss sally

July 2, 2024

5  out of  5
rating by miss sally
"Excellent assistance from Daisy, quick renewal process. I like this insurance office a lot, straight forward, knowledgeable"
We responded:
"Hi Miss Sally. We like you a lot too! Thank you for the kind words and for acknowledging our efforts to provide the best information possible on the many insurance needs we offer such as auto insurance, home insurance, life insurance, and so many more. We greatly appreciate your kind words and great review! - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Gladys Tandoc

June 27, 2024

5  out of  5
rating by Gladys Tandoc
"Daisy and ArRafi are always so nice and helpful answering my questions and concerns!"
We responded:
"Hi Gladys! Thank you for the kind words and 5-star review. We are so glad you recognize the hard work our team puts into providing exceptional customer device! - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Ultra Luckyultrarose

June 26, 2024

5  out of  5
rating by Ultra Luckyultrarose
"Good"
We responded:
"Thank you Ultra for the great review. We are so pleased to offer auto, home, life and so many important coverages to our wonderful customers. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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KHAN NAJAF

June 24, 2024

5  out of  5
rating by KHAN NAJAF
"What a Beautiful way to get an Insurance Policy Done! Genuine Agents is a life blessing she walk me through the process and steps of completing my insurance policy ! Insurance policy is not just paperwork to be submitted it’s a personal responsibility for you and your loved one’s Care! Miss Daisy C has helped me to understand importance of Policy and helped me to get it done without any stress and rush ! She knows what she is doing as she is Leader in this field for 17 years . A real Agent #Responsible #Knowledgeable #Polite #Helping Nature . 💎🫡"
We responded:
"Wow Mr. Khan! What a wonderful review. We are so blessed to have Daisy as a part of our team at the Dino Loiacono State Farm Insurance Agency. I couldn’t be more pleased to hear what a wonderful experience you had and so glad we were able to assist you with your insurance needs. Thank you! - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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Fred Hackmann

June 24, 2024

5  out of  5
rating by Fred Hackmann
"Been with Loiacono’s agency for over 20 years and I have only high praise …They always put the customer and their needs first. A great agency to use for all types of insurance."
We responded:
"Hello Fred. We are so happy to have you and your family as part of our Dino Loiacono State Farm family. We do place exceptional customer service at the top of our list and are so appreciative when it gets noticed. We are pleased to offer auto, home, life, business, umbrella and so many other insurance options to our community. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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sunsole32@google.con Ross

June 24, 2024

5  out of  5
rating by sunsole32@google.con Ross
"I called in today to get general auto insurance information. Rafi was fantastic. He's positive demeanor is what caught my ear. He was happy to help. Not once did he make me feel uncomfortable for asking many questions and he was clear and detailed. When I got of the phone I felt more knowledgeable about auto insurance. Thank you Rafi for your patience and good customer service. London"
We responded:
"Hi. Thank you for the kind words! We couldn’t agree more that Rafi and our entire team at the Dino Loiacono State Farm Insurance Agency takes our enthusiasm for customer service as a top priority. It really makes our day when nice people like you acknowledge our efforts. We are thrilled to explain options for coverage on so many things such as auto, home, renters, life and so many more. - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"
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michelle maxwell

June 20, 2024

5  out of  5
rating by michelle maxwell
"I couldn't imagine having another agency handle my insurance needs! Dino and team are phenomenal! Thank you so much for always being helpful! You guys are awesome!"
We responded:
"Wow Michelle you just made our week! We are proud to have you apart of our Dino Loiacono State Farm Insurance family and humbled by your kind compliments. 😊 - Dino Loiacono State Farm Insurance Agent - Lincolnwood, IL"